FAQs
FREQUENTLY ASKED QUESTIONS
We are open from 9am to 12pm and 1pm to 3:30pm Monday thru Friday and are closed all federal observed holidays.
If you live in Earl Towers, Cronin High Rise, Stichman Tower, or 25 Larose, dial the main office during normal business hours at 518-793-2583 ext. 100. During non-business hours call 518-812-0018 for building emergencies only or use the work order page under “Maintenance” tab.
Otherwise, you should contact the owner or property manager of your apartment.
Only when that waitlist is open.
With a Section 8 Voucher the subsidy follows the individual in the private rental community and is eligible to port anywhere in the Continental USA to another participating Housing Authority. In the Low-Income Housing Tax Credit (LIHTC) and the PBVs the voucher stays with the unit and may not be transferred.
If you applied with our agency, have kept your contact information current, your position is active. Dial 518-793-2583 ext. 100 to verify your position. We updated each waitlist annually so it is very important to update mailing address and phone numbers should they change.
GFHA cannot predict availability. Vacancies occur through moves, evictions or placed/deceased residents. We cannot provide estimate.
NO… GFHA is not an emergency service. Please visit our resource page for possible assistance in an emergency.
Yes, but you should contact your case worker at GFHA for requirements.
Yes, each of the three high-rises have limited accessible units with roll in showers, larger radius, and lowered counter space. All our buildings are equipped with a step-in shower, elevators and level entrances with automatic access.
Yes, each apartment is inspected under the National Standards for Physical Inspection of Real Estate (NSPIRE) annually at recertification, new admission or under special conditions.
LET’S FIND YOU THE PLACE YOU DESERVE
For questions or concerns, please reach out to us!